Holiday Inn - Sunderland, an IHG Hotel
What Guests Say
The hotel is right in centre of Sunderland which suited us as we were dining there. The staff were polite and helpful and room was clean and tidy with everything we needed. The staff in the 24 hour bar were very good and prices were reasonable especially for a hotel.
David
January 2025
For what we wanted the holiday inn for. It was perfect. We stayed 1 night as we were seeing a show which was taking place round the corner. Brilliant walking distance. Good kind and friendly staff. Happy to help. Good sized room. Good bathroom.. Really clean. And quite. Lovely night sleep. Was mid week so it was quite. Good breakfast in the morning and a good evening meal as well. Nice selection.
Katjane
November 2024
Beautiful new hotel positioned in the freshly rebuilt and updated area of Sunderland. Very close to bars and restaurants in the city centre. The staff at reception were very friendly and helpful. They gave some great advice and had good local knowledge of places to go eat and drink.
John
September 2024
A fresh, modern hotel with a welcoming reception area and friendly, helpful staff. Our room was spacious and comfortable with a lovely view onto Keel Square and great access to bars and restaurants within meters of the front door. The perfect location for anybody with tickets to a show at The Fire Station (3 min walk). Great onsite bar, perfect for a nightcap with a snack menu being served until late. The breakfast was very tasty, with lots to choose from and everything was replenished quickly.
Elle_m
June 2024
I recently had the pleasure of staying at Holiday Inn Sunderland, and the experience was truly delightful. The accommodations were comfortable, and the overall service exceeded my expectations. I would like to highlight the exceptional service provided by Andrea during breakfast. Her attention to detail and dedication to ensuring a positive guest experience were truly commendable. Andrea's friendly demeanor, efficient service, and genuine hospitality added a special touch to the morning routine. The staff at Holiday Inn Sunderland, including Andrea, contributed significantly to making my stay memorable. I highly recommend this establishment for both its comfortable accommodations and outstanding customer service. Thank you, Holiday Inn Sunderland, and a special thanks to Andrea for going above and beyond!
Lee
February 2024
Its location, very close to the town centre so easy to walk. Close to railway station. The hotel was friendly and clean. The breakfast choice was excellent all the food was very well prepared and there was plenty of it.
Colin
August 2024
Breakfast very good. Location was excellent near bus and metro services. Staff were excellent and very welcoming, especially Gino who went out of his way to assist us with our questions. He knew our likes and dislikes very quickly and we will miss him very much.
Brian
October 2023
The location great ,the most comfortable bed and pillows nice breakfast .I would be happy to recommend this hotel to anyone and we are thinking of coming back for a longer stay in the future .
Dana
September 2024
From start to finish we were made to feel welcome and valued. The room was spacious and well appointed, great toiletries too. Breakfast was pleasant and staff were more than happy to help with any alternatives if wanted. The staff were all very friendly without being imposing. My husband had just had surgery and Kieron the food and beverage supervisor kindly provided ice wraps to control the swelling. Every member of staff was happy and they all seemed to actually enjoy their job. Hotel is located very close to train and bus station.
Sandra
August 2023
Lovely staff Spacious premier suite rooms with great views
Amanda
December 2024
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